You’ll hear the term “artificial intelligence” everywhere these days, and businesses are trying to use it in all sectors. Long before AI became popular, we at Zoho Cliq integrated it into our platform. AI has been leveraged by Zoho Cliq to facilitate easy and seamless collaboration, from the integration with ChatGPT to features such as conversation summarisation, meeting transcripts, and writing support.
With the addition of AI agents, we are now advancing it. Your regular chores will be handled by these intelligent assistants, freeing up more time for productive work. This post will provide an overview of AI agents, their differences from agentic AI, and their advantages, despite being still in the early stages of development.
Agentic AI versus AI agents
Artificial intelligence agents are personal assistants made to simplify and expedite tedious tasks so you can focus on more important work. They still need some human supervision because they are programmed to carry out particular tasks and cannot make decisions on their own. They are therefore perfect for routine, tangible tasks.
However, based on information, circumstances, and past experiences, agentic AI is capable of making decisions on its own. It doesn’t need human assistance and can adjust to particular circumstances.
A list of the main differentiators is as follows:
Three important advantages of AI agents
1. You have less to do
Consider a normal workday in which you get to the office, see if your coworkers are available, set up a meeting, create and distribute the agenda, and inform everyone of any updates. In addition, you’re finishing other tasks and getting meeting materials ready.
Think about the moment when an AI agent handles the logistical duties: it arranges the meeting, verifies availability, and disseminates the agenda and updates. You can concentrate on getting the points ready for the next meeting in the interim.
In the end, this gives you the peace of mind to accomplish more!
2. Using automation to scale
Are you looking to expand your team? You can easily scale your business and handle your workload stress-free with AI agents. Ask agents to flag delays, remind team members of deadlines, and provide task status updates. You’ll be able to handle more without compromising quality as a result.
3. Few mistakes
Getting more done without making mistakes is more important than simply getting more done. Human error is greatly decreased by AI agents, particularly when managing several tasks at once. Because they are made for continuous monitoring, they also guarantee that no tasks are missed. This implies that you’ll always be aware of any outstanding assignments or matters that require attention.
Takeout
You no longer have to manage these tasks by hand, from assigning tasks and monitoring progress to updating meeting details. With no supervision, AI agents work reliably to make sure nothing is overlooked.
Thus, you’re getting increased accuracy, scalability, and productivity.
It’s crucial to look beyond the most basic features when looking for unified business communication software. Make sure there are no unstated fees associated with the software’s AI features. Make sure the platform you are currently using has these features or is in the process of adding them.
