Automation has been the ultimate goal since we first began building machines. It has always been about efficiency and advancement, whether it was the mechanical developments of the Industrial Revolution or the cloud computing of today. A significant advancement in this process is artificial intelligence (AI), which is expanding the capabilities of machines with little assistance from humans.

Is it unhealthy for us to rely on automation?

The question of “How much is too much?” is still up for debate, though. Over-reliance on automation raises concerns about job displacement, even though it can increase productivity and eliminate repetitive tasks. After all, automation’s primary goal is to support humans rather than completely replace them.

This ongoing discussion illustrates the recent AI-driven trend of turning photos into the recognisable Studio Ghibli style. The traditional and complex hand-drawn animation process, which takes talented artists hours or even days to complete, can now be replicated in a matter of seconds by AI tools. Hayao Miyazaki, a co-founder of Studio Ghibli, has understandably expressed his annoyance at this development since it calls into question the artistry and human touch that characterise traditional animation.

But there is no way to completely oppose automation. Companies that don’t adopt intelligent automation run the risk of lagging as their rivals use AI and intelligent workflows to improve productivity. The key lies in achieving balance by using automation to enhance human capabilities rather than replace them.

Intelligent automation: what is it?

Intelligent automation is the process of automating complex tasks by combining robotic process automation (RPA) with artificial intelligence and other cognitive technologies. Intelligent automation can learn from its mistakes and modify its procedures and choices, in contrast to traditional automation, which adheres to preset rules. This provides a degree of efficiency and flexibility that addresses the main issue with automation: adaptability.

Intelligent automation is currently being used by businesses to improve accuracy, cut expenses, and streamline operations, Intelligent automation helps businesses to work smarter, not harder, whether that be in managing internal workflows, processing invoices, or automating customer service.

Intelligent automation’s benefits

The following are some benefits of using intelligent automation in your company:

Productivity: Your staff can concentrate on strategic work by automating repetitive tasks.

Savings: Operating expenses are decreased when manual labour is reduced.

Accuracy: Automation powered by AI reduces human error.

Scalability: Companies don’t need more resources to manage increasing workloads.

Making decisions: AI-powered insights assist businesses in making data-driven choices.

Cooperation: Workflow management and internal communication can be streamlined through automation.

How Zoho Cliq uses intelligent automation to help you expand your business

Although automation is changing many industries, workplace collaboration and communication are most affected. Conventional business communication is frequently cluttered. Missed updates, lengthy email exchanges, and laborious manual procedures are only the beginning. Here’s where Zoho Cliq comes in, using intelligent automation to redefine efficiency.

Businesses can use Zoho Cliq to: 

  • Automate repetitive tasks so you can concentrate on strategic planning.
  • Configure bots to manage approvals, notifications, and reminders without the need for human intervention.
  • To make task delegation and project management more efficient, create custom workflows.
  • Use AI-powered message and search functions to quickly find crucial information.

Zoho Cliq makes sure that teams spend more time on meaningful collaboration and less time on manual labour by incorporating intelligent automation into communication. Employees can concentrate on execution and innovation rather than conversation management, which gives businesses a competitive edge in a world driven by automation.


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