Introducing Zoho Commerce 2.0, which is more than just a sales platform
Zoho Commerce 2.0 is a revolution rather than merely an update. Designed for contemporary companies, it provides a robust, integrated e-commerce ecosystem that goes beyond basic online sales. With Zoho Commerce 2.0, you can create, manage, and expand your online brand from a single platform, thanks to features like easy store creation, smooth payment integration, sophisticated analytics, and customised customer experiences.
Zoho Commerce 2.0 provides you with the tools, insights, and flexibility to sell more intelligently and expand more quickly, regardless of whether you’re a startup trying to establish yourself or an established company hoping to grow.
“Zoho Commerce 2.0!”
An innovative, potent, and more intelligent platform that will help you better develop, promote, and run your internet business.
Check out what they have planned for your web store.
The interface has been revamped to make it quicker, cleaner, and easier to use. Each workflow has been carefully honed to make it easy for you to follow and keep your attention on the important things, like expanding your company.
What if your shop could predict your next needs?
Zoho Commerce 2.0 does precisely that. We’ve loaded it with more intelligent, forward-thinking tools.
- With improved features like live cart visibility, failed cart tracking, manual email triggers, and customisable automated follow-ups, abandoned cart recovery allows you to monitor and manage abandoned carts.
- Item kits are used to bundle several products into predetermined bundles, increasing average order value and providing customers with more convenience.
- Wish lists and “Save for later” features increase customer engagement and conversion rates by allowing them to save products for later purchase decisions.
- With sophisticated coupon types like Buy X Get Y, Buy One Get One (BOGO), and free shipping, a coupon engine can start strategic promotions.
- Rewarding loyal customers with redeemable points based on their past purchases improves retention.
- An AI-powered tool for creating product descriptions that automatically produces polished, search engine optimised product descriptions to speed up catalogue creation and increase visibility.
Upselling and cross-selling features to:
- Make manual, intelligent, rule-based, or AI-powered product recommendations in the suggested products section.
- To increase order value, offer cross-selling item options straight on the cart details page.
A completely localised selling experience is supported by Zoho Commerce 2.0:
- Multilingual support for store management that is region-specific.
- With the updated checkout page, you can tailor your checkout process to your brand and customer experience.
- Enable international sales by utilising a multi-currency checkout.
- Coverage of the global content delivery network (CDN) to guarantee quick site loads.
- 15+ gorgeous themes that are responsive and mobile-friendly, perfect for personalising your brand.
The new Zoho Commerce mobile apps for iOS and Android put Zoho Commerce in your pocket. In order to ensure uninterrupted business operations from any location at any time, users can process orders, manage returns, issue refunds, and track shipping status directly from their devices.
Time-saving advanced automation
A strong automation framework provided by Zoho Commerce 2.0 enables users to minimise manual labour and optimise store operations. With the help of sophisticated automation tools like schedulers and custom functions, sellers can now automate a variety of tasks that are specific to their business requirements.
These features, when coupled with webforms and custom modules, make Zoho Commerce an incredibly adaptable platform that can handle even the most complicated operational tasks in your business plan.
The following characteristics make social selling stronger:
- Stores can interact with customers, provide real-time support, and send order updates through integrations with WhatsApp and SMS.
- Sales can be easily increased through WhatsApp thanks to features that let merchants create and manage product catalogues directly within Zoho Commerce.
Increase sales of digital services
With the help of commerce 2.0, retailers can now offer a wider range of services and digital content in addition to tangible goods, such as:
- Online classes
- Downloads in digital format
- Consultations
More industry-wide business model flexibility is made possible by this expansion.
Integrated carriers: For effective logistics management, get in touch with Shiprocket, Delhivery, and Easyship directly.
Multi-location fulfilment: Establish a number of shipping locations and strategically route orders according to the proximity of customers.
Shipping zones and location-based restrictions: Establish clear delivery guidelines by establishing shipping zones and implementing location-based restrictions to ensure that every order is shipped from the appropriate warehouse to the appropriate area with the appropriate goods.
Control business-to-business sales
B2B sellers can take advantage of specific features in Zoho Commerce 2.0.
Give clients the option to request quotes, haggle over prices, and turn accepted quotes into orders.
Management of credit limits: Assign B2B clients credit limits. New order placements are prohibited until payment is received once the limit has been reached.
Make well-informed choices.
A new set of analytics tools can help you gain control and clarity:
- Track coupon performance to find successful marketing campaigns.
- Maintain operational integrity and transparency by keeping an eye on activity logs and audit trails.
- Set up important company parameters, like taxes, shipping, and order confirmation guidelines, to comply with regional and internal laws.
Conclusion
What an eCommerce platform can be is redefined by Zoho Commerce 2.0. Beyond merely selling goods, it enables companies to build intelligent, scalable, and fully integrated online stores. It provides a comprehensive digital commerce ecosystem with strong features like deep analytics, automated marketing tools, simplified inventory and order management, and native Zoho integrations. Zoho Commerce 2.0 gives you all the tools you need to be successful in the contemporary online marketplace, regardless of whether you’re a startup or an established company. Nowadays, it’s more important to build a connected, future-ready business than to merely sell.